Legacy merchants are tackling new channels to create ubiquitous omnichannel customer experiences. This commerce cycle must now account for the growth of eWallets and IoT. Turning Big Data into Smart Data has become more necessary than ever.
RPGC helps its Clients deliver a consistent brand experience across all channels, geographies and touch points by identifying best payments practices and operational KPIs to strengthen each of our Clients’ brands. Our Target Operating Model determines technologies to implement, cloud based technical and data infrastructure to consider (and the security that requires); all at the service of using the payments function to enhance the customer experience while lowering costs for the long term.
- Current State Assessment,
- Technical Review
- Reconciliation/Analytics review
- Target Operating Model
- Solutions & Recommendations to Achieve the Target Operating Model