We love learning about new payments products such as gateways, billing engines, real-time banking products, reporting suites, and transaction orchestration platforms. Merchants, payment service providers, fintechs, and financial service providers have asked us to review their platforms and products to identify upcoming product-market fits and general health checks. 

By evaluating how all the different actors the platform needs to interact, our review examines how the payments products affect the customer experience. Once we understand the product’s functionality and how the related entities interact with each other, we’re then able to inform our clients about how various changes to the product can affect the product’s effectiveness, market positioning, and market messaging. These changes range widely between the technical stack, operational flow, integration requirements, legal framework, customer service policy, and commercial arrangements. 

Our deliverables are functional and technical recommendations that are actionable and drive to a defined end goal, a Minimum Viable Product grade (for upcoming products), or an Optimized Product grade for products already in service.